FAQs

While there are many shear companies that claim to be “Made in Japan”, there is always a possibility of using sub-par steel and being assembled elsewhere. Not only does KASHO use 100% Japanese steel and assembled in Japan, the quality of the steel is very high. Just because the steel is from Japan, doesn't necessarily mean it’s a “High Grade”. As a leading manufacturer of cutting tools in the world, KAI never sacrifices on material and craftsmanship.

KASHO is Japanese for Fire Master.

The main differences in the shears are the finish, tension adjusting system, polish and other features/functions.

KASHO Shears are made in different handle configurations - offset, semi-offset and straight. With the offset handle, you can work with your shoulders straight and elbow down, using minimal wrist movements. The semi-offset is a comfortable compromise between the offset and straight models. When working with the semi-offset or offset models, the shoulders remain straight and the elbows are not raised, putting far less strain on the wrist. The straight handle is very traditional handle design where the elbow has to be raised a bit higher putting the shoulder and wrist into less comfortable positions. Understand that ergonomics come into play with picking a handle design, but ultimately it is preference to the stylist.

When you purchase a KASHO shear, you will receive your first sharpening for free, the coupon is attached to the warranty card that comes with the shear (DO NOT lose this card, as it cannot be replaced). KASHO shears are guaranteed to be free of defects in material and workmanship for the life of the shear. There is a lifetime warranty on any parts that need to be replaced (washers, finger rings, tangs) when using our sharpening service.

On average, we recommend shears should be serviced about once a year. There are many factors that will influence this: texture/density of hair that is being cut, the hair is wet or dry, how often they are used, etc. Once the shears begin to start pushing hair, plan to get them sharpened at your earliest convenience. Higher end shears like the Millennium can go closer to two years without being sharpened because of the type of steel that is used. It can hold an edge for an incredibly long period of time. If you drop your shears or there is a chip in them, DO NOT USE AND SEND TO GET SERVICED by KASHO ASAP. A chip or damage to the blades can cause long term problems for the shear and should be taken care of immediately.

KASHO Shears should only be serviced by Premiere Sharpening Services by KASHO ONLY. If you have your KASHO shears sharpened anywhere else, then your warranty will be immediately VOIDED. In addition, use of unauthorized facilities may cause permanent damage to your shears and unsatisfactory performance. Beware of any other shear sharpeners that claim to be an authorized KASHO sharpener.

Shear sharpening typically takes about 10-14 business days. Please note that due to the ongoing pandemic, there can be delays. Especially with USPS. We recommend using UPS or FED EX, insuring your shears, and ALWAYS retrieve and save your tracking number.

Check the tension of your shears periodically – if it’s too tight, the blades will grind against each other as they cut; too loose and they’ll feel out of control and may develop nicks. To check the tension (All series except KML & KXP), with your left hand hold the shears by the ring without the finger rest, point facing up. With your right hand hold the ring with the finger rest, and open the shears so that it forms a cross. Release the ring in your right hand. It should drop only slightly – if it falls more than slightly, it’s too loose; if it doesn’t move at all, it’s too tight. Reverse sides for left-handed Adjust the tension accordingly with a tension adjuster.